Non Re-fundable Deposit – £99 is payable on booking to secure your session. Deposits taken for photography sessions are non refundable except in the event of Woppets & Poppets Photography cancelling the booking.
Rescheduling & Refund Policy
I understand that plans change and emergencies happen, so if you need to reschedule or cancel your shoot, please give me as much notice as possible and I will always try my hardest to work with you. My policy allows for one rescheduling to occur before a new retainer fee is required. Deposits to reserve your session are NON-REFUNDABLE. If no reasonable notice is given or you do not show up for your session, the session will be cancelled, you forfeit your deposit, another will be required to reschedule. For re-shoots due to illness of the photographer you will be contacted to arrange an alternative date, where not possible, the Photographer’s liability shall be limited to a full refund of the deposit.
At least 24 hours notice is required for Client cancellations. An alternative date will be offered where possible, but cannot be guaranteed. For cake smash sessions this is 48 hours notice due to cake being freshly prepared.
Only one cancellation with less than 5 days notice are allowed before the deposit is retained.
COVID-19 UPDATE: If for any reason the studio has to close due to Government guidelines, all deposits will be transferred to a future session without expiry.
Package pricing is to reflect the cost of digital images included. Additional items within the package are complimentary at the discretion of the photographer, no discounts or monetary value can be offered in exchange, prices are final and non-negotiable. There is a minimum spend which will be the "Package 1" as referred to in every session pricing page.
Copyrights & Ownership
Woppets & Poppets Photography retains copyright and ownership of all images taken during the photo session. Editing or altering of the images in terms of style, colour, additions, subtractions, cropping or any other form of post-production or enhancement is not permitted
Woppets & Poppets Photography reserve the right to use and exhibit the images wholly or in part for any purpose required, including, but not limited to; portfolio, display, advertising, marketing and editorial in a variety of print and digital formats.
If the Client has a request for an alteration of an image, please let the Photographer know before ordering prints. Any modifications that fall beyond the natural output produced by the camera will incur fees as decided by the Photographer. Once the changes have been requested, the additional charges apply regardless of whether or not the final product is purchased. The Photographer retains the right of discretion in selecting the photographic materials released to the client.
Images & Ordering
The Photographer shall make gallery proofs available through an online gallery proofing website or through an in-person ordering session. These proofs shall be available to the Client within 2-3 weeks of the session. The online gallery expires after 7 days. Please place your order within those 7 days of proof posting. Order pick-ups are available by appointment only. The Photographer is not responsible for orders left past 30 days. Handle your portraits with extreme care. The Photographer assumes no liability for damage incurred as a result of improper handling, framing, or displaying printed products. Due to the nature of this service, all sales are final. Please examine your order carefully upon pick-up & address any concerns immediately. Client is aware that the quality of the end result print of the digital files delivered is not under the control of the Photographer and cannot be held liable for the quality of services provided by third parties.
This limitation on liability also applies in the event that photographic materials are damaged in processing, lost through camera or equipment malfunction, lost or delayed in the mail, or otherwise lost or damaged without fault on the part of the Photographer. The Client releases the Photographer and all employees of the Photographer from all liabilities, claims, and damages that may result from any accidents or incidents that may happen during the session.